Our Review of: IX Web Hosting

Overview:

IX Web Hosting has been in business since 1998, providing world-class web hosting services globally. Whether you're a small business, medium sized, or a large corporation, IX Web Hosting has the right web hosting solution for you. With an "30-Day" money back guarantee, 100% money-back guarantee and a 99% uptime guarantee, you have nothing to lose.

IX Web Hosting operates its in-house data center out of Columbus, Ohio, with over 750 servers in operation, over 100,000+ customers strong and currently hosts a whopping 500,000+ web sites! To manage this massive customer base, IX Web Hosting employs over 100 seasoned employees, ready to assist you 24-hours a day.

Pros:

• Great prices and reliable server equipment.
• Low prices.
• They own and maintain own datacenter.

Cons:

• Too many account addons, can easily raise the monthly price.

Features & Specials:

IX Web Hosting has several Linux and Windows platform hosting plans available at super low prices and with unbelievable amounts of storage/transfer allowances. You don't have to worry about that unexpected price increase, due to their "Price-Freeze Guarantee". They also offer an "30-Day" money back guarantee and a 99.9% uptime guarantee. This, along with a tech support response guarantee of 1-hour makes their offerings nearly unbeatable.

They also offer 2 free domain names, free setup and a number of features not found at other web hosts, such as a comprehensive site builder program, scripts and more. Each account also comes with 8 dedicated IP addresses, which is not usually offered at other hosts and also rare for an account priced this low.

Now, also with each new account, comes $50 advertising credits at Microsoft AdCenter, Yahoo! Search Marketing and Google Adwords and more discounts, totalling over $458!

Reliability & Speed:

IX Web Hosting maintains an excellent datacenter, with lightning speed web page load times, from its fault tolerant, redundant and secure network. It employs over 750+ servers in-house and are adding more daily. Cisco routers and Sonet reliability ensure your web site is always up and running. Connected via dual OC-48 backbone connections, help make for quick page load times. Their 99.9% uptime guarantee also helps you rest assured your site is in good hands.

As quoted on the IX Web Hosting web site, "A Host Without Its Own Data Center, Like A House With No Foundation." We firmly believe this is the case and that you should always choose a host with it's own in-house datacenter, as IX Web Hosting capably maintains.

Support:

At IX Web Hosting, customer support is top priority. We can verify this by all the guarantees they currently offer. One of which, is a 1-hour or less e-mail support response time guarantee. They also offer free 24/7 online chat, to get your questions answered perhaps even faster. Along with toll-free 24/7 phone support if your problem needs to be dealt with verbally. That said, customer support is not an area of service IX Web Hosting takes lightly! Customer courtesy and friendliness is also a top priority with IX Web Hosting.

Average Support Wait Times:

Chat Wait Time 40 seconds

Phone Wait Time 2 minutes

Control Panel:

IX Web Hosting utilizes the easy-to-use H-Spere Control Panel. Being icon based, makes building, or making changes to your site a breeze. It also offers realtime e-mail account management, domain management and installation of scripts, or databases, at the touch of a button. They offer a free demo of their account control panel directly from their web site. Out of other control panels we have tested, IX Web Hosting's is on par, but not the easiest to operate. That said, go test it out for yourself and be the judge.

What sets them apart?

Summary:

IX Web Hosting was chosen as the #10 rated web host, mainly because of their outstanding prices and money-back guarantees. The 1-hour tech support response time guarantee didn't hurt things either! If you're looking for a low priced web host with unbeatable tech support, IX Web Hosting is the one for you! You owe it to yourself to at least give these guys a chance and tell them we sent you!

IX Web Hosting Ratings ChartScore: 82%