InMotion Hosting Bio:

  • Established: 2001
  • Sites Hosted: 450,000+
  • Location: Los Angeles, CA
  • Host Award: "Best Service"
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  • Featured Package Price:$3.99
    /month
  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:90-Day
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:6
  • E-mail Accounts:5000
  • MySQL Databases:25
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    93%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:

    114

  •  
  • Avg. User Rating:
  •  
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Our Review of: InMotion Hosting

 

Overview:

InMotion Hosting, our #1 rated hosting choice, means fast, reliable and affordable web hosting solutions. Founded in 2001, now with over 150+ employees, InMotion Hosting currently hosts many thousands of web sites from it's headquarters in Los Angeles, CA. They offer a number of very competitive hosting plans for sites requiring high storage and transfer allowances. As you will see by glancing over their feature set, they also cater to business oriented web sites, that require the utmost in reliability, page loading speed and ecommerce capabilities.

They also maintain a state-of-the-art server network, consisting of high performance Dell PowerEdge servers and some of the latest hosting advances, to ensure your site is always fast and available.

Lastly, InMotion Hosting has been awarded by CNET as being a top web hosting provider, a prestigious award chosen from among hundreds of web hosting candidates. This is tangible proof that InMotion Hosting deserves a definite second look at being your next web hosting choice.

Pros:

  • Ability to host your account at different datacenters.
  • Great for business or e-commerce sites.
  • Super quick tech support responses.

Cons:

  • A little more pricey than other hosts.
 

Features & Specials:

InMotion Hosting offers several hosting plans with vastly high amounts of storage space, which cater to clients who require high amounts of storage and data transfer allowances. Their prices are hard to beat and among the best in the industry. They also offer free setup a free domain name for life, free 24/7 support, free site builder and a 100% satisfaction guarantee, to ensure you're satisfied with your service.

Each plan also offers a host of free scripts, including, free bulletin board, site statistics, guestbook, spam filters and more. If you need e-commerce functionality, they offer 3 different shopping cart plugins, free with each account, along with SSL encryption, for secure transactions. You can also host 2 totally different sites on each account and park up to 6 domains, which is great for users with multiple websites. One notable addition to this, is each of the 6 sites hosted gets free e-mail accounts. Many hosts charge an extra free for this, just thought you should know! All this helps make InMotion Hosting a great choice for business related web sites.

 
  • Can host 2 totally different sites on each account.
  • Multiple shopping cart software to choose from.
  • Incredible uptime and reliability.
 

Reliability & Speed:

InMotion Hosting offers its users a choice of high-performance data centers, located in either Los Angeles, CA and Washington, DC. Powered by the latest Dell PowerEdge and Sun Microsystems servers. Their systems are monitored 24/7 365 and employ a host of safety measures, including power backup and fire suppression methods.

They also offer fault tolerant IP routing, to ensure your site stays available at all times. Direct data connections enable your site visitors to enjoy faster loading pages, by creating multiple locations to reach your data. Their industry leading OC-192 backbone connections help deliver fast loading web pages.

They tout a 99.9% uptime guarantee and this claim is also monitored via a 3rd party, to ensure authenticity. Full backups of your site are also performed every 36 hours.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Can choose from 2 datacenters to host your site. Also, unique peering capabilities to ensure fast page loads.
 

Support:

InMotion Hosting provides super customer support via multiple venues, all available 24/7. You can reach them through their online trouble ticketing system, or toll-free phone, with very short, industry leading short wait times. They also offer a customer message forum to supplement their in-house support team. In additions to this, they offer a comprehensive getting started guide and knowledge base, to help get answers to those common account setup questions.

Lastly, I wanted to add that their customer friendliness is among the best I have encountered. Some hosts provided good support, but InMotion Hosting offers excellent support...

Average Support Wait Times:

Chat Wait Time
3 seconds
Phone Wait Time
1 minute
 

Control Panel:

InMotion Hosting utilizes the world famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration.

Control Panel Screenshot
 
 

What sets them apart?

"At InMotion Hosting, we understand business - not just e-business." - InMotion Hosting
InMotion Hosting's vast amount of account features and addons makes them the perfect choice for an e-commerce site.
Immensely high amount of storage and transfer quotas.
You can choose the datacenter where your site will be hosted.
 

Summary:

InMotion Hosting is rated the top rated web host, because of their high storage and transfer allowances and great feature offerings for business oriented clients. That, along with their 100% satisfaction guarantee and high performance Dell PowerEdge servers make them a uniquely great pick.

Those of you looking to save a little money will also be pleased with the prices they offer, which are among the industries lowest. We found InMotion Hosting to be a great host for those who need lots of storage and great prices. Check out our top rated web host today!

 

InMotion Hosting Ratings ChartScore: 93%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
5 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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InMotion Hosting User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Good support

Review by: Mike, from Exeter, UK
        I recommend this host

John was very helpful and had all the answers I needed. Great support, I will be recommending your hosting services to anyone that asks.




 
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A very pleasurable experience

Review by: http://www.casademas,com, from New Jersey
        I recommend this host

Found the support agents to be extremely pro active, responsive and helpful.

Thank you for the marvelous support.




 
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Inmotion is awesome

Review by: goreadingberks.us, from InmotionHosting
        I recommend this host

I switched to Inmotion Hosting a few months ago and am so glad I did. I was unhappy with the responce tile of Godaddy on technical issues like my server being down. Network Soulutions was ok but they didn't offer many addons. Would recommend InmotionHosting to anyone. Five Stars!




 
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Review

Review by: mike, from USA
        I recommend this host

Your tech people are very helpful! You guys doing great work but only would point out two things. The first month I signed up my server was not back up and lost all of the data. The last was the hacker which I understand wasn't your fault but tooks days to get through the support numbers. I think in the future if something happens get more personel on the phones to speak to clients.




 
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InMotion Team Rocks

Review by: www.waltgamble.net, from West Linn, Oregon
        I recommend this host

I came to be an InMotion client by way of my webmaster switching my eMail server at the last minute - late night too. Needless to say the word "panic" did come to mind from previous disasters called "transitions" by you IT geeks.

Each time I created a problem or there has been a system change InMotion came thru. Regardless of the day or hour I've received exemplary attention, never patronizing. I can ask the dumbest questions! Thanks InMotion. Walt Gamble




 
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Excellence in hosting!

Review by: Ashley, from Gilbert, AZ
        I recommend this host

Wanted to add that they have been fantastic for our site over the years. They really do know how to take care of their customers and they are super reliable company. Have been with them for nearly 3 years...




 
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Technical support

Review by: Shpat, from Ma, USA
        I recommend this host

I'm very satisfied with the technical support I have received with technical problems I encountered while setting up my website. Very helpful and fast.




 
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Fantastic customer service and quality

Review by: www.svrees.com, from USA
        I recommend this host

I never have trouble getting in touch with a real person on the rare occasion of a problem, even if they are in a crunch. When I do need assistance, I've found the support to be competent and honest, none of the BS you get from a lot of hosts. Sincerely interested in solving the issue.

The price is good - more than you'd pay with the cheapest hosting, but well worth the little extra.




 
  • Value for Money
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  • Technical Support
  • Features
  • Storage Space
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  • Ease of Use
  • Server Speed
 
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Hard to lose.

Review by: Martin, from USA
        I recommend this host

They are always johnny on the spot for support and the servers are up nearly all the time. Really cant think of anything bad to say.




 
  • Value for Money
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  • Server Speed
 
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Review for Tech Support

Review by: jostaronline.com, from Los Angeles
        I recommend this host

Scott is an excellent tech support rep!

He did an awesome job in finding a solution to email problem I had.




 
 




 
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